{"id":360,"date":"2024-02-02T11:50:30","date_gmt":"2024-02-02T11:50:30","guid":{"rendered":"https:\/\/elektronscooters.com\/?page_id=360"},"modified":"2024-05-14T12:57:16","modified_gmt":"2024-05-14T12:57:16","slug":"warranty-claim-form-and-conditions","status":"publish","type":"page","link":"https:\/\/elektronscooters.com\/fr\/politique-de-garantie-et-formulaire-de-reclamation\/","title":{"rendered":"Politique de garantie et formulaire de r\u00e9clamation"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"360\" class=\"elementor elementor-360\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-93645e7 e-flex e-con-boxed e-con e-parent\" data-id=\"93645e7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c0c4740 e-con-full e-flex e-con e-child\" 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.e-font-icon-svg{height:1em}.elementor-select-wrapper .select-caret-down-wrapper{position:absolute;top:50%;transform:translateY(-50%);inset-inline-end:10px;pointer-events:none;font-size:11px}.elementor-select-wrapper .select-caret-down-wrapper svg{display:unset;width:1em;aspect-ratio:unset;fill:currentColor}.elementor-select-wrapper .select-caret-down-wrapper i{font-size:19px;line-height:2}.elementor-select-wrapper.remove-before:before{content:\"\"!important}<\/style>\t\t<form class=\"elementor-form\" method=\"post\" name=\"B2B Inqurie Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"360\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"edae8f7\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNom et Pr\u00e9nom\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_5418685 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_5418685\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAdresse\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_5418685]\" id=\"form-field-field_5418685\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_4f5b01d elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_4f5b01d\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAdresse e-mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[field_4f5b01d]\" id=\"form-field-field_4f5b01d\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_85409b7 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_85409b7\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNum\u00e9ro de t\u00e9l\u00e9phone\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_85409b7]\" id=\"form-field-field_85409b7\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_5d5be1b elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_5d5be1b\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tInvoice Number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_5d5be1b]\" id=\"form-field-field_5d5be1b\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_7b9e5e0 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_7b9e5e0\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMod\u00e8le du produit\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_7b9e5e0]\" id=\"form-field-field_7b9e5e0\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-field_20faba1 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_20faba1\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tVeuillez s\u00e9lectionner si vous connaissez le composant \u00e9lectrique endommag\u00e9.\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup\"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Display\" id=\"form-field-field_20faba1-0\" name=\"form_fields[field_20faba1][]\"> <label for=\"form-field-field_20faba1-0\">Affichage<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Battery\" id=\"form-field-field_20faba1-1\" name=\"form_fields[field_20faba1][]\"> <label for=\"form-field-field_20faba1-1\">Batterie<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Battery BMS\" id=\"form-field-field_20faba1-2\" name=\"form_fields[field_20faba1][]\"> <label for=\"form-field-field_20faba1-2\">BMS de la batterie<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Controller\" id=\"form-field-field_20faba1-3\" name=\"form_fields[field_20faba1][]\"> <label for=\"form-field-field_20faba1-3\">Contr\u00f4leur<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Lights controller\" id=\"form-field-field_20faba1-4\" name=\"form_fields[field_20faba1][]\"> <label for=\"form-field-field_20faba1-4\">Contr\u00f4leur des lumi\u00e8res<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Front motor\" id=\"form-field-field_20faba1-5\" name=\"form_fields[field_20faba1][]\"> <label for=\"form-field-field_20faba1-5\">Moteur avant<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Rear motor\" id=\"form-field-field_20faba1-6\" name=\"form_fields[field_20faba1][]\"> <label for=\"form-field-field_20faba1-6\">Moteur arri\u00e8re<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Lights\" id=\"form-field-field_20faba1-7\" name=\"form_fields[field_20faba1][]\"> <label for=\"form-field-field_20faba1-7\">Lumi\u00e8res<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Electric wiring\" id=\"form-field-field_20faba1-8\" name=\"form_fields[field_20faba1][]\"> <label for=\"form-field-field_20faba1-8\">C\u00e2blage \u00e9lectrique<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_9f14e35 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_9f14e35\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDescription d\u00e9taill\u00e9e du probl\u00e8me\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_9f14e35]\" id=\"form-field-field_9f14e35\" rows=\"4\" required=\"required\" aria-required=\"true\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_6f93dd4 elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_6f93dd4\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6Lc9WWQpAAAAAOGQrisuDKcLULYlKTV4q9zzn4hO\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_8eb90a8 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_8eb90a8\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tVeuillez t\u00e9l\u00e9charger la facture. (Taille max. du fichier : 1 Mo)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_8eb90a8]\" id=\"form-field-field_8eb90a8\" class=\"elementor-field elementor-size-sm  elementor-upload-field\" required=\"required\" aria-required=\"true\" data-maxsize=\"1\" data-maxsize-message=\"This file exceeds the maximum allowed size.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_017366a elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_017366a\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tT\u00e9l\u00e9chargez des images du num\u00e9ro de s\u00e9rie de la trottinette \u00e9lectrique et de la distance totale parcourue affich\u00e9e sur le display. (Taille max. du fichier : 3 Mo)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_017366a][]\" id=\"form-field-field_017366a\" class=\"elementor-field elementor-size-sm  elementor-upload-field\" required=\"required\" aria-required=\"true\" multiple=\"multiple\" data-maxsize=\"3\" data-maxsize-message=\"This file exceeds the maximum allowed size.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_63e30b4 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_63e30b4\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tT\u00e9l\u00e9versez des images et\/ou une vid\u00e9o du probl\u00e8me de la trottinette \u00e9lectrique. (Taille max. du fichier : 10 Mo)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_63e30b4][]\" id=\"form-field-field_63e30b4\" class=\"elementor-field elementor-size-sm  elementor-upload-field\" required=\"required\" aria-required=\"true\" multiple=\"multiple\" data-maxsize=\"10\" data-maxsize-message=\"This file exceeds the maximum allowed size.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-60 e-form__buttons\">\n\t\t\t\t\t<button type=\"submit\" class=\"elementor-button elementor-size-xs\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Envoyer<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dfa45dd e-con-full e-flex e-con e-child\" data-id=\"dfa45dd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-632ed94 elementor-widget elementor-widget-heading\" data-id=\"632ed94\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Politique de garantie et formulaire de r\u00e9clamation<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ce8866 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2ce8866\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>ELEKTRON offre une garantie d'un an sur tous les mod\u00e8les de trottinettes \u00e9lectriques, avec la possibilit\u00e9 d'\u00e9tendre la garantie d'une ann\u00e9e suppl\u00e9mentaire pour 150 \u20ac.<\/p><p>Points forts de la garantie :<\/p><ul><li>La garantie est valable un an.<\/li><li>Elle couvre tous les d\u00e9fauts de fabrication.<\/li><li>Vous pouvez acheter une ann\u00e9e suppl\u00e9mentaire de garantie pour 150 \u20ac.<\/li><li>Pour les probl\u00e8mes de garantie, nous proposons une exp\u00e9dition rapide et gratuite via GLS, DHL ou UPS. Conservez l'emballage original \u00e0 cet effet.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bba9c7c elementor-widget elementor-widget-heading\" data-id=\"bba9c7c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Processus de r\u00e9paration sous garantie :\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d754878 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d754878\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Processus de r\u00e9paration sous garantie :\nDans le cas peu probable o\u00f9 votre trottinette \u00e9lectrique n\u00e9cessiterait un service sous garantie, le SUPPORT CLIENT ELEKTRON s'engage \u00e0 rendre le processus fluide et efficace. Nous proposons des options d'exp\u00e9dition rapides, gratuites et fiables par l'interm\u00e9diaire de transporteurs r\u00e9put\u00e9s tels que GLS, DHL ou UPS. Pour acc\u00e9l\u00e9rer le processus de r\u00e9paration sous garantie, nous encourageons nos clients \u00e0 conserver l'emballage d'origine. Cela garantit un transport s\u00e9curis\u00e9 de la trottinette jusqu'\u00e0 notre atelier, minimisant le risque de dommage pendant le transit.<br \/>We support fast, free and reliable shipping options through reputable carriers such as GLS, DHL, or UPS.<br \/>To expedite the warranty repair process, we encourage our customers to retain the original packaging box. This ensures secure transportation of the scooter back to our workshop, minimizing the risk of damage during transit.<\/p><p>Les champs marqu\u00e9s d'un * sont obligatoires.<\/p><p><strong>Pour initier le processus de garantie pour votre trottinette \u00e9lectrique, veuillez compl\u00e9ter le formulaire ci-dessous. Assurez-vous de fournir toutes les informations n\u00e9cessaires de mani\u00e8re pr\u00e9cise pour acc\u00e9l\u00e9rer le service de garantie.<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3933be3 e-flex e-con-boxed e-con e-parent\" data-id=\"3933be3\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e9192c1 e-flex e-con-boxed e-con e-child\" data-id=\"e9192c1\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0b3b91d e-con-full e-flex e-con e-child\" data-id=\"0b3b91d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67f5610 elementor-widget elementor-widget-heading\" data-id=\"67f5610\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politique de garantie<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ddc74d6 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ddc74d6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>1. P\u00e9riode de garantie<br \/><\/strong> La garantie pour la trottinette \u00e9lectrique (\u00ab Produit \u00bb) fournie par FRONTIVE Blaz Volavc s.p. couvre une p\u00e9riode de 12 mois \u00e0 compter de la date d'achat par l'acheteur initial. La batterie est couverte par la garantie pendant 12 mois \u00e0 compter de la date d'achat. Les clients ont la possibilit\u00e9 d'\u00e9tendre la garantie pour 12 mois suppl\u00e9mentaires, sous r\u00e9serve des termes et conditions de FRONTIVE.<\/p><p><strong>2. Ce que couvre la garantie<br \/><\/strong> Cette garantie couvre tout d\u00e9faut de mat\u00e9riel ou de fabrication sous une utilisation normale pendant la p\u00e9riode de garantie. Durant cette p\u00e9riode, FRONTIVE Blaz Volavc s.p. r\u00e9parera ou remplacera, sans frais, les produits ou parties de produit qui s'av\u00e8rent d\u00e9fectueux en raison d'un mat\u00e9riel ou d'une fabrication inappropri\u00e9s, sous une utilisation et un entretien normaux.<\/p><p><strong>3. Ce que la garantie ne couvre pas<br \/><\/strong> Cette garantie ne couvre aucun probl\u00e8me caus\u00e9 par des conditions, dysfonctionnements ou dommages ne r\u00e9sultant pas de d\u00e9fauts de mat\u00e9riel ou de fabrication. Cela inclut, sans s'y limiter :<\/p><ul><li>Dommages dus \u00e0 une mauvaise utilisation, abus, accidents ou modifications et r\u00e9parations non autoris\u00e9es.<\/li><li>Usure normale, comme celle des pneus, \u00e0 moins que la d\u00e9faillance ne soit survenue en raison d'un d\u00e9faut des mat\u00e9riaux ou de la fabrication.<\/li><li>Dommages r\u00e9sultant du non-respect des instructions relatives \u00e0 l'utilisation du produit.<\/li><\/ul><p><strong>4. Comment obtenir le service de garantie<br \/><\/strong> Pour b\u00e9n\u00e9ficier du service de garantie, vous devez d'abord nous contacter pour d\u00e9terminer le probl\u00e8me et la solution la plus appropri\u00e9e pour vous. Dans le cadre de la proc\u00e9dure de garantie, vous \u00eates tenu de remplir le formulaire ci-dessus et il peut vous \u00eatre demand\u00e9 de fournir une preuve d'achat et de respecter les instructions pour renvoyer le produit pour le service.<\/p><p><strong>Contact information for warranty service:<\/strong><\/p><ul><li>Email: <a target=\"_new\">info@elektornscooters.com<\/a><\/li><li>T\u00e9l : +386 40 654 339 (assistance en anglais)<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Warranty Policy and Claim Form ELEKTRON offers a 1-year warranty on all electric scooter models, with an option to extend the warranty by an additional year for 150 \u20ac. Warranty Highlights: The warranty lasts for one year. It covers all manufacturing defects. You can purchase an extra year of warranty for 150 \u20ac. For warranty [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/elektronscooters.com\/fr\/wp-json\/wp\/v2\/pages\/360"}],"collection":[{"href":"https:\/\/elektronscooters.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elektronscooters.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elektronscooters.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elektronscooters.com\/fr\/wp-json\/wp\/v2\/comments?post=360"}],"version-history":[{"count":77,"href":"https:\/\/elektronscooters.com\/fr\/wp-json\/wp\/v2\/pages\/360\/revisions"}],"predecessor-version":[{"id":2044,"href":"https:\/\/elektronscooters.com\/fr\/wp-json\/wp\/v2\/pages\/360\/revisions\/2044"}],"wp:attachment":[{"href":"https:\/\/elektronscooters.com\/fr\/wp-json\/wp\/v2\/media?parent=360"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}